Your attention is particularly drawn to the provisions of clause 14 (Limitation of liability).

1.             About us

1.1           We are Fleet Guy Ltd (company number 16382570) (we and us, or the Company) is a company registered in England and Wales and our registered office is at 40 Pleasant Street Lyng, West Bromwich, West Midlands, United Kingdom, B70 7DP. We operate the website https://www.thefleetguy.co.uk/ (Site).

1.2           To contact us, email us at info@thefleetguy.co.uk. How to give us formal notice of any matter under the Contract is set out in clause 18.2.

2.             Our contract with you

2.1           These terms and conditions (Terms) apply to your use of the Site and to any order by you and supply of Services by us to you (Contract). They apply to the exclusion of any other terms that you seek to impose or incorporate, or which are implied by law, trade custom, practice or course of dealing.

2.2           Some clauses in these Terms relate only to those people who place an order for, and to who we supply, the Services, however some clauses in these Terms apply to all visitors to our Site and who have access to the freely available sections of our Site.  If you use the freely available sections of our Site, by continuing to use the Site you confirm that you accept the Terms in so far as they relate to your use of our Site.

2.3           The Contract is the entire agreement between you and us in relation to its subject matter. You acknowledge that you have not relied on any statement, promise or representation or assurance or warranty that is not set out in the Contract.

3.             Fleet Guy Services

3.1           The services made available to purchase via the Site are (Services):

(a)       access to a training area, for you and your employees (based at up to 3 locations) which includes a minimum of 12 modules comprised of video, audio and/or written lessons, templates, worksheets, checklists, slide shows and other training and support information, with access to modules 3 and onwards, once successful completion of modules 1 and 2 has occurred (Course Area);

(b)       invitations to a minimum of 10 live online sessions each calendar year such sessions being in the format of question and answers with Tim Guidotti, or another representative of the Company (Live Sessions);

(c)        invitations to ‘Meet the Fleet’ live sessions, to meet the people and hear their stories, including those behind the big names in the fleet industry (Meet the Fleet Sessions);

(d)       access for up to 5 employees to the Fleet Guy Community Group (Facebook Community), a closed online community for current members of the Services where members are encouraged, but not obliged to help each other;

(e)       after subscribing to the Services for 12 months, the ability to apply for you to become ‘Fleet Guy Certified’ (Fleet Guy Certified).

4.             Placing an order and its acceptance

4.1           Please follow the onscreen prompts to place your order for the Services. You may only submit an order using the method set out on the Site. The order is an offer by you to buy the Services subject to these Terms.

4.2           Our acceptance of your order takes place when we send an email to you to accept it (Order Confirmation), at which point and on which date (Commencement Date) the Contract between you and us in respect of the Services will come into existence.

4.3           If we are unable to supply you with the Services for any reason, we will inform you of this by email and we will not process your order. If you have already paid for the Services, we will refund you the full amount.

5.             Terminating your subscription for Services

5.1           You may terminate your subscription to the Services if you notify us as set out in clause 5.2. We require 1 months’ notice for the cancellation of the monthly retainer.

5.2           To cancel your subscription for Services you can:

(a)       email us at info@thefleetguy.co.uk;

(b)       [write to us by post to 40 Pleasant Street Lyng, West Bromwich, West Midlands, United Kingdom, B70 7DP .

If you are emailing us or writing to us, please include details of your order to help us to identify it. If you send us your cancellation notice by email or by post, then your cancellation is effective from the date you send us the email or post the letter to us. For example, you will have given us notice in time as long as you get your letter into the last post on the last day of the cancellation period or email us before midnight on that day.

6.             Our services

6.1           Any descriptions or illustrations on our Site are published for the sole purpose of giving an approximate idea of the services described in them. They will not form part of the Contract or have any contractual force.

6.2           Subject to our right to amend the specification (see clause 6.3) we will supply the Services to you in accordance with the specification for the Services appearing on our Site at the date of your order in all material respects.

6.3           We reserve the right to amend the specification of the Services if required by any applicable statutory or regulatory requirement or if the amendment will not materially affect the nature or quality of the Services.

6.4           We may withdraw the Services, or any part of them, at any time, but will use reasonable endeavours to provide you with at least 30 days’ written notice.

6.5           If for any reason we withdraw the Course Area, we will provide you with the ability to download the resources contained in the Course Area, such resources which are subject to the licence granted to you pursuant to clause 11.2.

6.6           We warrant to you that the Services will be provided using reasonable care and skill.

6.7           In respect of invitations to Live Sessions and Meet the Fleet Sessions, one invitation will be sent and only one connection may be made to the relevant session per customer.  

6.8           In respect of Fleet Guy Certified, the Services only include a right to apply for certification after 12 months, but no guarantee that certification will be granted.  Any certification actually granted will be subject to a separate agreement between us.

6.9           We will use all reasonable endeavours to meet any performance dates specified in the Specification, this Contract, the Order Confirmation or on the Site, but any such dates are estimates only and failure to perform the Services by such times and/or dates will not give you the right to terminate the Contract so far as it relates to the Services.

6.10        We do not guarantee that our Site and the Services will be available 24 hours a day, 7 days a week, and:

(a)       we will at times need to interrupt the availability of our Site and the Services to perform routine maintenance and upgrades. We usually aim to do this during low usage time periods and to keep these disruptions to a minimum, although such intention is not a contractual obligation; and

(b)       there will be occasions where there is unscheduled disruption to our Site’s availability.

7.             Your obligations

7.1           In respect of your purchase of the Services, each purchase covers up to 3 to three separate locations.  If you wish to use the Services in other locations, you must purchase additional subscriptions.

7.2           It is your responsibility to ensure that:

(a)       you notify us if any of the 5 persons who have been granted access to our Facebook Community, cease to be employed by you so that their access can be terminated;

(b)       anyone authorised by you to use the Services complies with these Terms and you are responsible for any breach by them;   

(c)        where you, and your employees, use the Services, or any part of them, to upload content or contact other members (including via the Facebook Community), you will comply with our Acceptable Use Policy.

7.3           If our ability to perform the Services is prevented or delayed by any failure by you to fulfil any obligation in this Contact (Your Default):

(a)       we will be entitled to suspend performance of the Services until you remedy Your Default, and to rely on Your Default to relieve us from the performance of the Services, in each case to the extent Your Default prevents or delays performance of the Services. In certain circumstances Your Default may entitle us to terminate your access to the Services under clause 16 (Termination);

(b)       we will not be responsible for any costs or losses you sustain or incur arising directly or indirectly from our failure or delay to perform the Services; and

(c)        it will be your responsibility to reimburse us on written demand for any costs or losses we sustain or incur arising directly or indirectly from Your Default.

8.             Services in UK only

Unfortunately, we are unable to perform the Services at addresses outside the UK.

9.             Charges

9.1           In consideration of us providing the Services, you (or a relevant Subscription Partner (see clause 10.2) on your behalf) must pay our charges (Charges) in accordance with this clause 9.

9.2           The Charges are the prices quoted on our site at the time you submit your order.

9.3           We reserve the right to increase the Charges at any time on 1 months’ written notice.

9.4           Our Charges are exclusive of VAT. Where VAT is payable in respect of some or all of the Services you must pay us such additional amounts in respect of VAT, at the applicable rate, at the same time as you pay the Charges.

10.          How to pay

10.1        Payment for the Services is in advance. We will take your first payment upon you placing of your order and will take subsequent payments monthly in advance.

10.2        In some instances we partner with companies, organisations or associations with who we will have entered into a separate agreement to provide access to the Site to their customers or members (Subscription Partner) and they may pay the Charges for the Services on your behalf.

10.3        You can pay for the Services using a debit card or credit card. We accept the following cards: Visa, Mastercard or American Express (Amex).

10.4        If you fail to make a payment under the Contract by the due date, then, without limiting our remedies under clause 16 (Termination), you will have to pay interest on the overdue sum from the due date until payment of the overdue sum, whether before or after judgment. Interest under this clause 10.4 will accrue each day at 4% a year above the Bank of England's base rate from time to time, but at 4% a year for any period when that base rate is below 0%.

10.5        We shall each pay all amounts due under the Contract in full without any set-off, counterclaim, deduction or withholding (other than any deduction or withholding of tax as required by law).

11.          Intellectual property rights

11.1        All intellectual property rights in or arising out of or in connection with the Services will be owned by us.

11.2        We grant you a fully paid-up, worldwide, non-exclusive, royalty-free licence to view and download material from our Site for the sole purpose of receiving and using the Services and such deliverables in your internal business. You may not sub-license, assign or otherwise transfer the rights granted in this clause 11.2.

11.3        You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our Site or any Services provided via, or in relation to, our Site for any purpose, including the development, training, fine-tuning or validation of AI systems or models. This includes using (or permitting, authorising or attempting the use of):

(a)       any "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of our site or any data, content, information or services accessed via the same;

(b)       any automated analytical technique aimed at analysing text and data in digital form to generate information or develop, train, fine-tune or validate AI systems or models which includes but is not limited to patterns, trends and correlations.

11.4        In respect of linking to our Site:

(a)       you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists;

(b)       our Site must not be framed on any other site, nor may you create a link to any part of our Site

11.5        Our Site and the Services offered on this site are not associated, affiliated, endorsed, or sponsored by Facebook, nor have they been reviewed tested or certified by Facebook.

12.          Security

12.1        You are responsible for configuring your information technology, computer programs and platform to access our site. You should use your own virus protection software.

12.2        You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful, or otherwise harmfully interacting with our Site or any part of it. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site or any other equipment or network connected with our Site. You must not interfere with, damage or disrupt any software used in the provision of our Site or any equipment or network or software owned or used by any third party on which this Site relies in any way. You must not attack our Site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

12.3        You must treat any login details for the Site as confidential. You must not disclose it to anyone else.  However, we do consent to you sharing the login details with your employees for the benefit of them using the Services for your own internal business purposes.  

12.4        We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you, or anyone authorised by you, have failed to comply with any of these Terms.

12.5        If you know or suspect that anyone other than you, or those authorised by you knows, or if you believe or know that a former employee is, or you suspect they are, using your user identification code or password, you must promptly contact us.

13.          How we may use your personal information

We will process your personal information in accordance with our Privacy Notice, the terms of which are incorporated into this Contract.

14.          Limitation of liability — YOUR ATTENTION IS PARTICULARLY DRAWN TO THIS CLAUSE

14.1        Nothing in the Contract limits any liability which cannot legally be limited, including liability for:

(a)       death or personal injury caused by negligence;

(b)       fraud or fraudulent misrepresentation; and

(c)        breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession).

14.2        Subject to clause 14.1, we will not be liable to you, whether in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising under or in connection with the Contract for:

(a)       loss of profits;

(b)       loss of sales or business;

(c)        loss of agreements or contracts;

(d)       loss of anticipated savings;

(e)       loss of use or corruption of software, data or information;

(f)        loss of or damage to goodwill; and

(g)       any indirect or consequential loss.

14.3        Subject to clause 14.1, our total liability to you arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, in respect of all defaults occurring within any contract year (being a 12 month period beginning on that date of the order for the Services, and any anniversary of it) shall not exceed the total Charges paid under the Contract (whether paid by you or by a Subscription Partner) in that year.

14.4        We have given commitments as to compliance of the Services with the relevant specification in clause 6.2. In view of these commitments, the terms implied by sections 3, 4 and 5 of the Supply of Goods and Services Act 1982 are, to the fullest extent permitted by law, excluded from the Contract.

14.5        The Services may include information and materials uploaded by other users. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

14.6        The content on our Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Site.

14.7        Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

14.8        We do not guarantee or warrant that you will earn any additional money, gain more business or contracts or otherwise succeed using the techniques and ideas on our Site.  Success, earning potential and increasing business are influenced by a wide variety of outside factors, including your own skills, financial position and knowledge.

14.9        Materials on our Site may contain information that includes or is based upon forward-looking statements.  These are opinions and forecasts, which by their nature cannot be guaranteed.

14.10     Where our Site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

14.11     We do not guarantee that our site will be secure or free from bugs or viruses.

14.12     Unless you notify us that you intend to make a claim in respect of an event within the notice period, we shall have no liability for that event. The notice period for an event shall start on the day on which you became, or ought reasonably to have become, aware of you having grounds to make a claim in respect of the event and shall expire 6 months from that date. The notice must be in writing and must identify the event and the grounds for the claim in reasonable detail.

14.13     This clause 14 will survive termination of the Contract.

15.          Confidentiality

15.1        We each undertake that we will not at any time disclose to any person any confidential information concerning one another's business, affairs, customers, clients or suppliers, except as permitted by clause 15.2.

15.2        We each may disclose the other's confidential information:

(a)       to such of our respective employees, officers, representatives, subcontractors or advisers who need to know such information for the purposes of exercising our respective rights or carrying out our respective obligations under the Contract. We will each ensure that such employees, officers, representatives, subcontractors or advisers comply with this clause 15; and

(b)       as may be required by law, a court of competent jurisdiction or any governmental or regulatory authority.

15.3        Each of us may only use the other's confidential information for the purpose of fulfilling our respective obligations under the Contract.

16.          Termination, consequences of termination and survival

16.1        Without limiting any of our other rights, we may suspend the performance of the Services, or terminate your access to the Services with immediate effect by giving written notice to you if:

(a)       you commit a material breach of any term of the Contract and (if such a breach is remediable) fail to remedy that breach within 10 days of you being notified in writing to do so;

(b)       you (or the Subscripton Partner who pays the Charges on your behalf) fail to pay any amount due under the Contract on the due date for payment;

(c)        you take any step or action in connection with you entering administration, provisional liquidation or any composition or arrangement with your creditors (other than in relation to a solvent restructuring), applying to court for or obtaining a moratorium under Part A1 of the Insolvency Act 1986, being wound up (whether voluntarily or by order of the court, unless for the purpose of a solvent restructuring), having a receiver appointed to any of your assets or ceasing to carry on business or, if the step or action is taken in another jurisdiction, in connection with any analogous procedure in the relevant jurisdiction;

(d)       you suspend, threaten to suspend, cease or threaten to cease to carry on all or a substantial part of your business; or

(e)       your financial position deteriorates to such an extent that in our opinion your capability to adequately fulfil your obligations under the Contract has been placed in jeopardy.

16.2        If the Charges in respect of the Services have been paid for by a Subscription Partner and you or the Subscription Partner cancel your contract, account, membership or similar arrangement with that Subscription Partner or if the contract between us and that Subscription Partner is terminated for any reason then we will contact you by e-mail about your ongoing access to the Services.

16.3        On termination of your access to the Services (for any reason):

(a)       all licences granted under this Contract in respect of the Services shall immediately terminate and you shall have no further use of the Services; and

(b)       it will not affect your or our rights and remedies that have accrued as at termination.

16.4        Any provision of the Contract that expressly or by implication is intended to come into or continue in force on or after termination will remain in full force and effect.

17.          Events outside our control

17.1        We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under the Contract that is caused by any act or event beyond our reasonable control (Event Outside Our Control).

17.2        If an Event Outside Our Control takes place that affects the performance of our obligations under the Contract:

(a)       we will contact you as soon as reasonably possible to notify you; and

(b)       our obligations under the Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control.

17.3        You may cancel the Services affected by an Event Outside Our Control which have continued for more than 30 days. To cancel please contact us. If you opt to cancel we will refund the price you have paid, less the charges reasonably and actually incurred us by in performing the Services up to the date of the occurrence of the Event Outside Our Control.

18.          Communications between us

18.1        When we refer to "in writing" in these Terms, this includes email.

18.2        Any notice or other communication given by one of us to the other under or in connection with the Contract must be in writing and be delivered personally, sent by pre-paid first class post or other next working day delivery service, or email.

18.3        A notice or other communication is deemed to have been received:

(a)       if delivered personally, on signature of a delivery receipt or at the time the notice is left at the proper address;

(b)       if sent by pre-paid first class post or other next working day delivery service, at 9.00 am on the second working day after posting; or

(c)        if sent by email, at 9.00 am the next working day after transmission.

18.4        In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee.

18.5        The provisions of this clause will not apply to the service of any proceedings or other documents in any legal action.

19.          General

19.1        Assignment and transfer:

(a)       We may assign or transfer our rights and obligations under the Contract to another entity but will always notify you in writing or by posting on this Site if this happens.

(b)       You may only assign or transfer your rights or your obligations under the Contract to another person if we agree in writing.

19.2        We can amend these Terms from time to time. Every time you wish to use our Site, please check these terms to ensure you understand the terms that apply at that time. These terms were most recently updated on 22 May 2026.

19.3        If we do not insist that you perform any of your obligations under the Contract, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you or that you do not have to comply with those obligations. If we do waive any rights, we will only do so in writing, and that will not mean that we will automatically waive any right related to any later default by you.

19.4        Each paragraph of these Terms operates separately. If any court or relevant authority decides that any of them is unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

19.5        The Contract is between you and us. No other person has any rights to enforce any of its terms.

19.6        The Contract is governed by English law and we each irrevocably agree to submit all disputes arising out of or in connection with the Contract to the exclusive jurisdiction of the English courts.

Last Updated: 22 May 2026